e-ServiceSuite - Mendix App Store


The e-ServiceSuite Service Management Solution is a modular application suite designed to manage business processes including but not limited to IT Services and other Non-IT services. User experience is enhanced with an easy-to-understand web interface. e-ServiceSuite is ITIL Compliant: Incident Management Request Fulfillment Problem Management Change Management Service Level Management Configuration Management (CMDB) Knowledge Management Availability Management Service Catalog Release & Deployment Management Financial Management Service Portfolio Management Service Evaluation (Survey) Management Approval Management Event Driven Notifications Business Time Driven Escalations Each of the applications integrated into our (BSM) solution suite provides important capabilities to fulfill critical IT service management needs. Enhanced ability to meet internal IT controls and regulatory guidelines.


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