The e-ServiceSuite Service Management Solution is a modular application suite designed to manage business processes including but not limited to IT Services and other Non-IT services. User experience is enhanced with an easy-to-understand web interface.
e-ServiceSuite is ITIL Compliant:
Service Level Management
Configuration Management (CMDB)
Release & Deployment Management
Service Portfolio Management
Service Evaluation (Survey) Management
Event Driven Notifications
Business Time Driven Escalations
Each of the applications integrated into our (BSM) solution suite provides important capabilities to fulfill critical IT service management needs. Enhanced ability to meet internal IT controls and regulatory guidelines.
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